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Boards of Directors as Volunteers – its harder to volunteer at a shelter than “volunteer” for a condo board -

  • wecare994
  • Jan 2
  • 3 min read

There have been many times over the years where I thought about volunteering and reached out to the food bank, the library and many other organizations in hopes of giving back to my community. I even went to orientation to become a candy stripper until I discovered I don’t like hospitals and could never have been a candy stripper! Thank goodness for the hospital orientation otherwise I would have committed my time to something that I did not enjoy (enjoy is not the right word but we will leave it at that) let the hospital down and wasted everyone’s time. Most organizations that need volunteers require some type of orientation to ensure that the volunteer has the skills and is able to do the required job… every organization except condo board of directors. The majority of successful organizations that use volunteers require a few hoops to jump through before they let you loose in the corporation. Most organizations will require volunteers to complete an orientation, training, they want to see resumes and references and once you’ve jumped through the hoops you then need to work on their time! Most organizations give you a schedule and tell you when they need your services you don’t just get to show up when you have the time if you decide to be involved that day. Volunteering requires a commitment, an approval process even a police check for some positions and if you are not doing the job they ask you not to return or find you something else to do. Organizations need volunteers to understand their roles. If your condo board hasn’t created an election procedure and just grab anyone who will sign up then you are opening yourself up for problems in your condo corporation.


Boards need to be accountable and when there is no procedure or rules for elections then this is where the problems start. Be weary of condo corporations that are desperate for board members there is something fundamentally wrong with the corporation.

If your condo corporation is not running efficiently or successfully then you need to start now and shake off this volunteer mentality! Condo boards needs to start adopting the process that charities use and start screening and scanning your board members. Just because you are a volunteer board member doesn’t mean you can’t get sued … While I don’t advocate legal action board members need to remember…. even “volunteers get sued”? That means that board members should not be ignoring issues that aren’t relevant to them, and they need to stop making excuses and find ways to deal with the issues and understand the basics. If you a board member who starts every conversation with I’m just a volunteer or I didn’t have time because I’m a volunteer then you probably aren’t doing a great job as a board member and your condo corporation is suffering and you need to educate yourself as a board member as to your roles and responsibilities.   



Condo boards need to adopt an election procedure and a board education system so they are effectively acting in the best interests of the corporation.  When you have volunteer condo board member mentality these board members often do more harm than they do good. Owners don’t expect board members to know everything or have answers and solutions to all problems or issues in the building, they are given a lot of leeway by their owners but a “volunteer mentality” is not in the best interests of anyone. Owners need their board to be held accountable for their actions and inactions. Healthy condo boards understand that their boards need education and understanding of the roles and don’t govern in silence they are loud and proud. Healthy boards encourage owners to participate in the governance of their building and that starts with proper elections and then moves into open board meetings and committees. Open board meetings provide full transparency and owners are involved in their building. When you have open board meetings, board members and owners can work together to solve issues. There could be an owner who dealt with a similar problem or has knowledge or experience in a certain area – opening up the governance in buildings serves everyone and actually assists your board members in being better board members when everyone has a stake in their community.  

 

 
 
 

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Meetings and Events

Condo Buildings have many different types of meetings -AGMs, Special Meetings and  Extraordinary Meetings, Owners Meetings -    See below on tips for making your meeting inclusive and productive 

​Annual General Meetings are crucial to democracy, a condominium corporation in Alberta is required to have annual general meetings every year and at the latest 15 months from the last AGM. These are formal meetings where owners vote on all types of business such as new bylaws, bylaw changes, financial considerations, improvements, upgrades and elect a new board of directors. There are certain procedural rules boards must follow when organizing an AGM; notice must be provided 60 days prior to the AGM, this gives owners the ability to submit agenda items to the board. After the 60 days, formal notice with the agenda items must be sent to owners within 30-14 days prior to the meeting date. Make sure you are voting at your AGMs, you need to make sure the votes are counted - make sure your board is either holding elections through ballots or a counted hand vote. 

There are several types of other meetings a condo corporation holds - Special Meetings, Owners Meetings or Town Halls. It all depends on who is doing the organizing and the topics being put forward. Condo Owners should ensure that their meetings have at least the basic requirements for example: With the exception of Owners Meetings which are called by the owners and not formal, all meetings should include, if possible: scrutineers, agenda- ability of owners to add to agenda, accurate and properly recorded minutes, elections, voting - owners should be voting on issues at AGMs to name a few. There are many requirements to hold a duly organized meeting. For example, public companies and other corporations hire several entities when they hold AGMs. Most corporations start by hiring a law firm. a company to scrutineer and often depending on the type of meeting a solicitation agent. Unfortunately, and of course because it's impractical for the majority of Condo Corporations to assume the expense of all or even a few of those entities most Condo Corporations rely on the knowledge of the property manager and an inexperienced board to deal with meetings which affects the quality of the meetings.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The quality of condo meetings depend on the quality of the property manager and the knowledge of your board of directors. Most condo meetings are pretty poor which leads to very little advancement and improvements in the corporation. If your condo corporation holds proper meetings then thank goodness and let us know! We want to hear about condos that are working well together creating successful condo communities. If not then well we all know when buildings incur this type of combination of a poor manager and a poor board for too long the building starts to deteriorate very quickly. Most building come equipped with basic bylaws created by the developer included in the owners manual, some specs and basic information and little else so if you were unlucky to buy into a property with owners who knew very little about condo boards you are probably facing some difficulties after a number of years.  Call us anytime and we will audit your meetings, elections or if you assist in coordinating any type of meeting. See our simple suggestions for make your meetings even more successful. 

condo meeting

Everyone is happier with a cookie in their hand

condo meeting - AGM

                                 Make people feel welcome!         

                           

Meetings are stressful even if there are no hot topics so anything you can do to lighten the mood is helpful. You could also have a giveaway or a play a little game before you get started. Don't forget name tags for large gatherings, bring a card or provide contact information and don't forget a pen, notepad or your phone to take notes and exchange information.  

If you organized the meeting: don't forget to shake as many peoples hands and introduce yourself to as many people as you can!

Hint: If you are organizing the meeting you should be the last to leave! This helps make sure you talk to everyone who came to talk to you!

                                             Its ALL in the Details

We believe details are important! Set up a station with coffee, juice or water to keep people hydrated and bring along some home baked or store bought treats. Owners will feel welcome and it helps to set the tone of a meeting. Who can argue with a piece of cake in their hand or mouth! Meetings should be informative and engaging and setting the tone will make your meetings more successful.

Hint: You'll often be able to tell the people who support you or at least like you if they take a cookie or drink some coffee. More combative individuals won't take the cookie because they feel like they would owe you something back and sometimes that's just being nice and respectful.

Working as a Trustee in the corporate debt space for over a decade has helped me build a foundation in Corporate and Securities Law. As a a Manager of Corporate Trust acting as debt Trustee, collateral agent or escrow agent, I was involved in many types of large international transaction and the biggest bought deal in Canadian history. As a trustee we were involved in, attended and scrutineered all types of meetings, extraordinary resolutions and consent solicitations. As Corporate Secretary for a large public company, I have over a decade of experience in many aspects of Corporate Law.  I worked for  several years in compliance for a capital raising investment company and worked in the prosecution department at IIROC. My degree in political science gives me a heightened sense of justice and expertise in all levels of government, democratic institutions and democratic practices.  I started this company to help other condo owners who were having similar experiences with condo boards. My corporate law and securities experience provides a great backdrop to be able to help create inclusive communities one building at a time, fighting one board at a time to bring back democracy and inclusion to Condo boards. People don't need to be fighting boards -it ruins their piece of mind and stunts community growth. Boards of Directors need to be held accountable for bad decisions and bad operating procedures and educated in best practices. 

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